Indian market entry: You aren't in Kansas anymore!

June 30, 2010

Entering the Indian market means understanding a host cultural, procedural and social differences. India Insights offers some "quick tips" to help entrants plan for market entry.

  • The Eighth Schedule to the Indian Constitution shows that there are 22 official languages in India

    The Eighth Schedule to the Indian Constitution shows that there are 22 official languages in India
  • Young India. India's median age is 25.9 years, compared to 35.2 in China, 36.8 in the US and 40.5 in the UK

    Young India. India's median age is 25.9 years, compared to 35.2 in China, 36.8 in the US and 40.5 in the UK
  • According to Nielsen, 32% of India’s social media users use microblogging sites like Twitter at least once a day

    According to Nielsen, 32% of India’s social media users use microblogging sites like Twitter at least once a day
  • Technopak/Confederation of Indian Industries research estimates that the rural consumer market generated US$ 425 billion in 2009, up from US$ 266 billion the previous year

    Technopak/Confederation of Indian Industries research estimates that the rural consumer market generated US$ 425 billion in 2009, up from US$ 266 billion the previous year
  • India tops the Nielsen Global Consumer Confidence Index covering 55 countries in May 2010

    India tops the Nielsen Global Consumer Confidence Index covering 55 countries in May 2010
  • Number of Indian mobile subscribers nears 600 million. March 2010 saw 20.3 million new subscriptions

    Number of Indian mobile subscribers nears 600 million. March 2010 saw 20.3 million new subscriptions


    India's developing economy needs to be on the radar of any company with global aspirations. A legal system based on UK law and the widespread use of the English language means entry should be a real consideration for UK PLC.

    Delhi street www.india-insights.co.uk

    A growing economy, an increasingly wealthy middle class and young population appeal to companies, brands and services. Opportunities exist across a myriad of sectors.

    But as Dorothy observed on arrival in Oz, in the film The Wizard of Oz, "I've a feeling we're not in Kansas anymore". Entrants must remember that India is a country of contradictions and markets exist within markets.

    New players must appreciate the obvious differences and the local nuances if entry is to be successful.

    India Insights "quick tips"

    • Understand your market. If you offer a Premium product or service, your target market is likely to be India's 6 Metro's - Delhi, Mumbai (Bombay), Kolkata (Calcutta), Chennai (Madras), Bangalore and Hyderabad. Pay attention to the fact that geographically, these cities are spread right across the country. While rural India's 600,000 + village's offer significant opportunities, price is key and logistical considerations need to be considered.
    • Indian consumer. India is a complex country of many connected markets. The Indian consumer, their attitude, requirements, expectations and desires differ market-to-market. We recommend you forensically analyse your target market, understand how they live their lives and go and talk to them.
    • Bureaucracy. This year, India's bureaucracy was ranked the least efficient in Asia, working with the country's civil servants was described as "slow and painful". Regulatory requirements can be complicated and frustrating. Navigating procedural issues and Foreign Direct Investment rules may take longer than you expect. These issues can easily affect the timing of market entry, cost of entry and the speed of ROI.
    • Find the right local partner. Local relationships are crucial. New entrants should look hard to find partners that can address issues like sales and distribution, marketing, intellectual property and marketing.
    • Local talent. While people accept the Indian consumer is different, it is easy to forget that employees will be too. India is a young country, its human capital is widely viewed as a strength but you may find experience is in short supply. Entrants need to pay attention to training and development if they are to create brand advocates.

    If you require additional research and insights, introductions to local partners or additional strategic input contact Dominic to discuss your specific needs.

    dominic@india-insights.co.uk

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    The Eighth Schedule to the Indian Constitution shows that there are 22 official languages in IndiaYoung India. India's median age is 25.9 years, compared to 35.2 in China, 36.8 in the US and 40.5 in the UKAccording to Nielsen, 32% of India’s social media users use microblogging sites like Twitter at least once a dayTechnopak/Confederation of Indian Industries research estimates that the rural consumer market generated US$ 425 billion in 2009, up from US$ 266 billion the previous yearIndia tops the Nielsen Global Consumer Confidence Index covering 55 countries in May 2010 Number of Indian mobile subscribers nears 600 million. March 2010 saw 20.3 million new subscriptions